DQ Grill & Chill Restaurant

Reviews about DQ Grill & Chill Restaurant

• 1 / 5

  By Shannon Loughmiller
  Started out walking into the restroom and vomit was in the toilet. It took staff a couple minutes, and all they did was flush the toilet and said ok. Then there was an employee in the men's bathroom and 3 men waiting to use the toilet that went next door to the gas station. Next comes out food service... My blizzard was made incorrectly and then when re-made only the top third of the blizzard was mixed (why even get a blizzard, I could have bought a sundae!?!). My fries were burnt and Luke-warm, even though it took them making all of our 4 ice creams, 5 if you count the remaking of my blizzard that came out before my fries. Then to top it off my mother-in-law had a chocolate sundae and the chocolate was like runny chocolate water, not chocolate syrup (and yes to the employees we know the difference between hot chocolate fudge and chocolate sauce). I will never ever visit this DQ again and can't wait for our DQ in Brazil, IN to open back up!!! So much for a nice ice cream on our road trip back home from FL :-(
  November 04, 2016
• 1 / 5

  By Jane Loughmiller
  There was vomit in the toilet when we went in. We reported it & the girl finally ran in, flushed the toilet & ran out but left the trash can full which is probably the source of some of the vomit smell that was still there when we went to use the restroom. Our husbands stood waiting on the mens restroom for some time & finally went next door to use their restroom. Eventually a male employee came out of the men's room. My daughter in law's blizzard was made incorrectly even though I heard one employee tell them correctly how to make it, then when they remade it they didn't mix it all the way down so the bottom half was only ice cream. I ordered a small chocolate Sunday & the chocolate appeared to be brown water so I had it remade & it was the same. They said that's the way it comes out of the squirt bottle. I have never seen them put it on from a bottle, it is always put on from a pump. This was the worst experience I've ever had at any DQ! They didn't seem to know what they were doing & didn't seem interested in trying to help make things better. When we left the restroom still had not been taken care of.
  September 28, 2016
• 5 / 5

  By David Wimber
  Awesome customer service with a beautiful smile from Skyler
  September 24, 2016
• 3 / 5

  By Brian Waddle
  only ice cream shop , food not worth it , great treats , if you can afford them !
  July 24, 2016